Privacy Policy

1. Introduction

Study Egypt ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and disclose your personal data when you use our website and services.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

We aim to be transparent about our data handling practices and will only collect information that is necessary to provide you with quality services related to studying in Egypt.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Identity Information: Date of birth, nationality, passport details
• Educational Information: Academic qualifications, transcripts, certificates, test scores
• Professional Information: Employment history, work experience
• Financial Information: Payment details for application fees (processed through secure third-party payment processors)
• Demographic Information: Gender, language preferences, country of residence

2.2 Sensitive Information

With your explicit consent, we may collect sensitive information such as medical or health information required for specific programs or visa applications. We handle all sensitive information with the highest level of security and confidentiality.

2.3 Technical Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referral source and clickstream data
• Cookies and similar tracking technologies (see our Cookie Policy)

2.4 Information from Third Parties

We may receive information about you from educational institutions, testing centers, visa agencies, and other service providers involved in your application process.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Primary Services

• Processing and managing your applications to educational institutions
• Providing educational counseling and guidance services
• Facilitating visa and immigration applications
• Communicating with you about your applications and inquiries
• Connecting you with universities and educational institutions
• Arranging accommodation and other support services

3.2 Website and Service Improvement

• Improving our website functionality and user experience
• Analyzing website usage patterns and trends
• Conducting market research and surveys
• Developing new services and features

3.3 Marketing and Communications

• Sending you information about courses, scholarships, and opportunities
• Providing updates about studying in Egypt
• Sending newsletters and promotional materials (with your consent)
• Conducting promotional events and campaigns

3.4 Legal and Compliance

• Complying with legal obligations and regulatory requirements
• Preventing fraud and ensuring security
• Protecting our rights and interests
• Responding to legal requests and court orders

4. Information Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

4.1 Educational Institutions

We share your application materials and personal information with universities, colleges, and educational institutions to which you apply. These institutions are responsible for processing your applications according to their own privacy policies.

4.2 Visa and Immigration Authorities

We may share your information with Egyptian immigration authorities, embassies, and consulates as required for visa application processing.

4.3 Service Providers

We work with trusted third-party service providers who assist us in operating our website and delivering services, including:

• Payment processors
• Accommodation providers
• Testing centers and certification bodies
• IT and communications service providers
• Marketing and analytics platforms

4.4 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.

5. International Data Transfers

As part of our services, your personal information may be transferred to and stored in countries outside of your country of residence, including but not limited to:

When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest using industry-standard protocols
• Secure servers with firewall protection
• Regular security assessments and audits
• Access controls limiting data access to authorized personnel only
• Employee training on data protection and confidentiality
• Secure backup and disaster recovery procedures
• Regular software updates and security patches

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Typical retention periods include:

• Active Applications: For the duration of your application process and enrollment
• Completed Applications: Up to 7 years for legal and audit purposes
• Marketing Data: Until you opt out or withdraw consent
• Website Analytics: Typically 24-26 months

When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights and Choices

You have certain rights regarding your personal information:

8.1 Access and Correction

You have the right to access your personal information and request corrections to any inaccurate or incomplete data. Contact us to request a copy of your personal information.

8.2 Deletion

You may request deletion of your personal information, subject to legal and contractual obligations. Please note that deleting your information may prevent us from providing certain services.

8.3 Opt-Out of Marketing

You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly. Please note that you may still receive transactional or service-related communications.

8.4 Data Portability

You have the right to request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.

8.5 Withdraw Consent

Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before withdrawal.

8.6 Lodge a Complaint

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

9. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16 without parental consent.

If you are under 18, you should use our services only with the involvement and consent of a parent or guardian. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use and how you can manage them, please see our Cookie Policy.

11. Third-Party Websites

Our website may contain links to third-party websites, including educational institutions, accommodation providers, and partner organizations. We are not responsible for the privacy practices of these external sites.

We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected by Study Egypt.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within a reasonable timeframe, typically within 30 days.